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Generac Generator Customer Testimonial


A video testimonial at the site of one of our many Generac generator installations in The Woodlands on Lake Conroe. It highlights our technicians' dedication to customer service, including our willingness and ability to take care of our customers quickly and fairly, even during storm season.



Nearly all of our reviews are 5-Stars, because we are dedicated to providing the best service possible.

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Abbey Sykes

I just had Collaborative Services out yesterday to service my generator since it malfunctioned during last week storms. They were so amazing and informative! The technician was able to trouble shoot the problem and have it fixed in less than an hour. I am so glad to have went with this company!

Curtis Orn

Never have had such a Service man,to Explain everyrhing,went over the Genrac Generator. You need this Service man.He is GREAT for yall's. Company. Thank You,Again & see yall soon. VERY HAPPY CUSTOMER'S,!!!!!!!

CURTIS& Tracy ORN. 5911 Wrest Point Court

Spring Tx. 77388

Nancy Kirsch

Collaborative Services is an awesome company to deal with. They always notify us when routine maintenance is due and prompt with their appointments. Craig was fantastic and right on time. Anyone thinking about a whole home generator should check them out. You won’t be disappointed!

Abbie Tullis

I had such a great experience working with Courtlyn! She went above and beyond to help me get service scheduled for my generator and made the whole process so smooth. She was patient, kind, and extremely helpful from start to finish. Truly appreciated her customer service! Collaborative Services is the best!!

Chase

Collaborative Services came out to provide us with a free estimate. I was very impressed with the Generac Specialist that came out. He made the process very simple and explained everything to me. 10/10 would recommend Collaborative for a new install, maintenance and or service. Oh and they are 24/7 not many other companies are.

Jorge Mercado

Great company with awesome employees! Everyone was super friendly and helpful. The technicians came out and had the system set up in about two hours. Extremely happy with the service provided.

Jet Eckels

Craig is great! He always texts me to let me know when he’ll be arriving to do the 6-month checkup or maintenance. He is very knowledgeable, and very professional. We know we’re in good hands with him taking care of our generator!

Kevin Larson

We have had Collaborative Services for several years as our generator maintenance company. They are excellent to work with and we certainly recommend them. We are particularly pleased with their technician Craig who has accomplished service on our generator.

Mackenzie Solis

I had such a great experience with Collaborative Services. From the first phone call, everyone was super friendly and helpful. They showed up right on time, explained what they were doing, and made sure my generator was running perfectly before they left.

Victor Garcia

Collaborative services does a great job with generator maintenance follow ups. They monitor maintenance and automatically schedule it for me. Craig did a great job today and checked in before and after the appointment, including recommendation of a new battery to prevent startup failures.

Abbey Sykes

I just had Collaborative Services out yesterday to service my generator since it malfunctioned during last week storms. They were so amazing and informative! The technician was able to trouble shoot the problem and have it fixed in less than an hour. I am so glad to have went with this company!

Curtis Orn

Never have had such a Service man,to Explain everyrhing,went over the Genrac Generator. You need this Service man.He is GREAT for yall's. Company. Thank You,Again & see yall soon. VERY HAPPY CUSTOMER'S,!!!!!!!

CURTIS& Tracy ORN. 5911 Wrest Point Court

Spring Tx. 77388

Sue Parker

Simply the best for generator install and 6 month checkups! Craig always calls before coming out and explains any needed maintenance… his professionalism is so appreciated!

Brandi Wade

Collaborative is an amazing company, they are respectful and responsive. I spoke with the Service Admin about Servicing my Generator and she got me on the schedule immediately. Everyone at the company communicates every issue and resolves them in every way they can. Always recommend Collaborative Services!

Thomas Tsika

Collaborative services has been amazing to work with. We have put generators in at several locations and they have done a fantastic job. The service tech Craig is always incredibly helpful and does a great job!!

Jacob Brown

Wonderful service! Always there when I need help with my generator. Just had my yearly checkup and Craig the maintenance guy was great, helpful and quick. Been using this company for a few years and I highly recommend them

Monte Clair

We had our Generac installed over 4 years ago and the entire team has been great. Craig came out today for maintenance and upgraded the system so they can monitor it remotely. Would definitely recommend!!

Jessica Williams

Collaborative services is an amazing company to work with. I spoke with a gentlemen name Victor he assisted me with general concerns i had with my generator. Very pleasant and refreshing to have a PATIENT, PEOPLE ORIENTED WORKER ASSIST ME :) THANKS!

Scott Oliver

Great experience from start to finish. Our tech John was awesome—on time, friendly, and really knew his stuff. He got everything set up perfectly and explained everything clearly. Highly recommend!

Maria Soto

Craig recently performed the annual service of my generator and did a great job. He was professional, communicative and explained everything that he was doing. Highly recommend Collaborative Svcs and Craig.

Keith Coleman

Last weekend we had really bad storms and we have a generator but it wouldn't start when we lost power. We have maintenance contract with another company but they wouldn't answer the phone. We called collaborative services at 3 am and a guy, I think his name was Jeremy, answered and was able to send a crew and got our generator up and running. Couldn't recommend more

Curtis Barnes

I had the most wonderful experience with Collaborative Services! The quick response and clear communication was second to none. I couldn’t have been more pleased with the repair of my generator.

Sue Parker

Simply the best for generator install and 6 month checkups! Craig always calls before coming out and explains any needed maintenance… his professionalism is so appreciated!

Brandi Wade

Collaborative is an amazing company, they are respectful and responsive. I spoke with the Service Admin about Servicing my Generator and she got me on the schedule immediately. Everyone at the company communicates every issue and resolves them in every way they can. Always recommend Collaborative Services!